Sunday, September 9

Hello Moto: You Suck

I've been a Nokia girl all my life, and almost all my phones suffered the same end: stolen or death by drowning. But I figured, maybe a change wouldn't be so bad. So I got myself a new mobile recently, a Motorola w375.

Here's a YouTube video demonstrating the w375's "capabilities."

I liked the orange one, but it's out of stock. I got a shiny black phone. The first thing I noticed about this new phone was that it made me a slower texter. The keypad takes forever to react, and is prone to moving on to the next letter so I had to be really careful keying things in. There's something to be said about Nokia's very friendly GUI.

Then the battery gives up way too fast for a brand new phone. The w375 is dead after a day and a half. I thought that perhaps I didn't really fully charge it the first time. But hey, no worries. The manual said I could charge it by charging it to a PC via the mini-USB cable. Great.

Until the day I finally had to do just that. I'm far away from home, unexpectedly, and although I carry a big bag, a phone charger isn't in it. But hey, I have DSL, nyahaha. I can look up the phone's manual and charge it via PC. Harharhar.

But the phone doesn't display the "charging" icon and it's asking for a driver. I check the website and says that all drivers should be in the installation package and that the phone's software is already up to date.

Still no go.

Then I check users' forums and find out that I'm. Not. Alone. Read mostly unsatisfied customer comments here.

It turns out that Motorola did not include a set of drivers for the w375. How nifty is that huh?

Hay naku, had I known I would have just bought another Nokia phone and not this one which boasts a camera--crappy and an alternative USB storage device--all 100kb of it.

Hello, Motorola, if you're reading this, it's the first and last time I'm buying a phone from you.

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